Frequently Asked Questions



Does Barren Creek Beef Jerky use real beef?
Absolutely – we wouldn't have it any other way. All of our beef for our beef jerky is handpicked from the finest meat suppliers in the United States.

I have allergies – are Barren Creek Beef Jerky products safe for me?
For your convenience and safety, we have listed all of our ingredients within each product description. Have questions? Contact us and we'll be happy to work with you.

How can I contact Barren Creek Beef Jerky?
You can call us at 1-800-584-2490 or email us at CustomerService@barrencreekbeefjerky.com.

How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. We do everything we can to make sure that you have a safe and convenient shopping experience.

What happens after I've placed my order?
Once you've placed your order, our shipping department will ship your order out promptly. We usually ship within 48 hours of placing your order. You can learn more about our shipping policy by visiting our shipping page. We always take care to ship out the freshest items possible.

How are products delivered to me?
Barren Creek Beef Jerky sends out all orders using the United States Postal Service.

Does Barren Creek Beef Jerky accept returns?
We are sorry, but for health reasons we cannot accept any returns, unless it is damaged in transit. You can learn more about our shipping and return policy on our shipping page.

I'm interested in selling Barren Creek Beef Jerky products – do you offer wholesale options?
Yes! If you're interested in selling Barren Creek Beef Jerky, beef sticks, stone-ground cornmeal, rock candy, honey, jerky chew, or any of our other products, check out our Wholesale page for more information. You can also contact us by phone or email to discuss wholesale options to suit your business.

Have additional questions? Comments?


Call us at 1-800-584-2490 or email us at CustomerService@barrencreekbeefjerky.com.
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P: 1-800-584-2490
A: 4105 Highway 33 South
New Tazewell, TN 37825
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